15 TIPS TO BECOME AN EFFECTIVE SUPERVISOR
Effective Supervisors are the backbone of any organizations. This is one of the reasons why many organizations has regular training for their supervisors. There are many ways to become an Effective Supervisors, let me share with you some tips on how to become one.
1. Good communication skills
Effective Supervisors need to be able to present complex ideas in simple terms and convince others about why tasks need to be done a certain way. They also need to be able to communicate upward to higher management about issues and concerns on the floor—and, importantly, good Supervisors have good listening skills which they use with both upper management and their work teams..
World is changing at a fast pace and only flexible people survives. The efficient supervisors ought to keep up with it. Do not just blindly follow the age old norms and rules. Think out of the box if required. Adjust to the needs of the organization.
To make flexibility work, it is not only necessary to change our attitude about who is a good worker and who is not, but we have to train managers at all levels to recognize the difference between the number of hours worked and the quality of work produced.(Madeleine M. Kunin)
3. People Advocate
it is said that People are organization’s best assets. They are ones running the business and the work. A good supervisor understands their worth and must act as their voice to the top management. Supervisors will surely gain respect for supervisors who acts as their voice.2014 PMAP President Atty Josephus Jimenez in one of the seminar said” most employees go straight to the Union should they have some grievance because their supervisors fail to be their advocate.”
4. Management Advocate
While effective supervisors are people advocate they have first the responsibility to the management they work for. This role includes communicating to the people the direction and goals of the organization.
5. A coach/mentor
Share your experience. An effective supervisor shares his wisdom, knowledge and experience with the employees.
An effective supervisor is a role model. If a supervisor is disciplined then only can she expect the people to be so. The boss is an example – Come on time, meet the time-lines, set a behavioral code if necessary.
Promotions, feedback, raises and accolades should be showered on the deserving people.
8. Be an example
Be hands on – Do not just always delegate. At times the boss should take on projects too. She may try picking up something less attractive or uninteresting and complete it wonderfully. This sets an example to all the team about taking up challenges and about how any work is important.
9. Be approachable
The employees should not hesitate in approaching the supervisor with their concerns and problems. An efficient supervisor will make sure that there is enough trust and openness between her and the employees for the latter to come to her with their grievances.
10. Be considerate
People are not just employees. They have families, friends and a life beyond work. Unless there is something urgent, do not make them work beyond the usual hours. Let them have their weekends and vacations. Be practical when setting the time-lines. This all will in turn improve the efficiency and the productivity of the employees.
Positive attitude makes any person amiable. Wish employees good mornings and be generous in thanking them. Inquire after about their families off and on.
When mistakes happen a good supervisor tries and understands the reasons behind the mishap. He criticizes or assesses the employee in proportion to the mistake. And it is always better to not to scream or scold in front of the others. Give constructive feedback; show them the right way to do things.