HUMAN RESOURCE MANAGEMENT

Negotiation | The Art and Skills That You Need To Know

The Art and Skill of Negotiation

In any industry and organization, the concept of negotiation plays a vital role. The method of negotiation is primarily focused on settling differences between and among people. As individuals engage in a conversation to achieve a particular goal, they naturally tend to assert and win the situation or the argument. Thus, it becomes a bit chaotic and problematic when two parties or sides do not meet halfway.

This is where the different stages of negotiation come in.

 

Preparation

As part of the preparation, both parties and individuals must agree on a detail of the negotiation. This will cover the venue or the place where the negotiation will take place, the date, and the time. A list of names of the invited attendees shall also be prepared so that people will know whom to expect. Setting the time meeting into a fixed time duration is suggested because it will also limit the possible endless disagreements. Most importantly, another part of preparation will be getting to know the topic at hand and the stand of both individuals or parties.

Discussion

This part of the negotiation will entail thorough listening to both sides, raising possible questions, and clarifying possible unclear details. If the other side is trying to dominate the conversation, then adjustments in the flow of conversation should be made. Both sides must be able to present their respective points.

Clarification of Goals

Clarification of goals will mean that both sides can now respectfully share their possible concerns and issues about the other party’s side. This is the time where the weak points of each side could be raised so that they could be addressed later on. 

Negotiate to Achieve the Win-Win Outcome

Negotiation should always be anchored on the value of a Win-Win situation. It means that as the negotiation progresses, both sides should get a fair share of advantages and privileges. The goal of negotiation is to make sure that conflicts can be resolved by aiding the concerns of both parties. 

Come up with an Agreement

When both sides can express their ideas and concerns, it is time for them to come up with a mutual decision – an agreement that will indicate all the things that both parties should abide by to achieve a win-win outcome. Honoring this agreement is a MUST – since all negotiations are deeply anchored on the values of trust and respect. 

Implementation of the Agreed Actions

So, now that an agreement had been made. It is time for both parties to execute whatever actions were agreed upon. An active work coupled with open communication in the implementation duration is a way to ensure a smooth and successful implementation. 

Negotiation is not easy. It can test someone’s intelligence and behavior. What matters most is that both sides can express mutual trust and respect at the end of the negotiation process. 

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  • In terms of negotiating, I have some strategies because I was an ABM student in Senior High School. The last time I negotiated was in the month of September. I bargained for one of my bike's parts, the handlebar. My handlebar was in good overall condition, and I had only used it for a few months. However, I sold it because I wanted to upgrade my bike's handlebar. I then shared it on my social media account in the market place. Then there's the person who likes my handlebar. We discussed the price and condition of my handle bar on my messenger account. We don't waste time, and we quickly close the deal. We both agreed on the price and the item. However, as I was driving home, I realized I had made a mistake during the negotiation. I learned that you should not offer your lowest price first. I learned that the customer should first inquire about the most recent price of the products or items. As a result of this negotiation, I realized my mistake: I offered my final price too quickly.

    John Peter B. Solleza BSIT 3 - C2

  • The last time that I make negotiation is when my friend asked me to buy some of her product and I told her if I can buy it lower than the original price and she said yes because I did her favor and she did mine too. The negotiation between me and my friend went well and my learning to that experience is that if you give something, you also take something.

  • My last negotiation is with my supplier and my friend. I am an online seller. I sell tops and one of my friends buys tops but I need to order first from my supplier two weeks process before picking up the items and I told my friend about the processing my friend shows an agreement that she agrees about the process. The items came and I need to pick up my items because my friend needs her order. Because she needs to go to her hometown. I chat my supplier that I need to pick up my items but she said she's not available. My friend canceled her order because she can't wait until the next day. I'm very disappointed to my supplier because I need my items but she's not available. I learned a lot of this ,before you order you need to know your supplier first.

  • I think last month I set some negotiation or agreement to my friends on Facebook, I sell some of my products to them because I am a online seller. Then after that I discussed the prices of my products and the quality. Then after we talk on chat we talk about the place where we will meet. Then they agree with our conditions that we made. I learned that setting agreement or negotiate is not that easy because you need to discuss all the quality of your products and also you have a good communication skills to empress your customers because being a online seller is not that easy.

  • My last negotiation was when I offer tutorial to my neighbor. We negotiate what to teach and how I will be paid. I made our conditions and we agreed to both conditions. After that negotiation, I learned that it is not easy to negotiate because I need to made conditions and also I need to impressed them with my skills so that we will end up agree with each other.

  • My last negotiation it was my friend, I am a online seller . I sale a bag, shoes, dress, T shirt and tops. I learned a lot of techniques how to get deal with my friend. She said if i would lower price my bag that i sale . She will buy a bag but the items should be a lower price than lately.
    So i decided to lower price my items, so i agree with them. Me and my friend show for agreement.

    Agreement shows us a no more argu, instead me and friend have a good communication to each other. And this experience have a value to me.

  • The last time I've been negotiating is when I was browsing for a smartphone. It was around 2017 and as I was browsing, a client approach me to explain the details of their products. I was browsing for a smartphone with good specifications and affordable. I ask about the features of the smartphone I saw and the client explained them but also offered me that I can expand the phone's storage which will cost me more than I can afford. I declined the offer because I only need to buy the regular version. The client keeps sales talking that the expanded version will be useful and I know it is. But I cannot afford it so I have to decline the offer. What I learned in the negotiation is "what I want and what they want" in a transaction. I value what I need and being specific about it and they will find other specifics to find needs that are not stated.

  • The last time I negotiate is with a vendor in the market. I bid to a fish his selling, the price of each fish is 30 pesos for small fishes and 55 for the big size of fishes. I make a negotiation I will buy plenty of fish if he gives me discount. For small fishes I will buy it 2 for 50 and I will buy 8 pieces if he will agree to my offer. I will buy 4 pieces of big fish if he will give it 50 per piece. And after of discussion he agreed to my offer.

    - GARCIA, ABEGAIL BSIT 3 – C2

  • My last negotation made is between my cousin because she asked me if im willing to answer her assignment and module so I decide an angreement and condition I asked her I will help and answer your assignment but you will treat me if it is done and she said deal no problem but make sure you will do all the task in the module and I response I'm give you all the answer in the sheet of paper and you will copy in your module.

    Negotation skills-integrative solution(win win solution) they satisfied both parties my cousin will spend not more time to answer module because i will help her but I will discuss and explain her how did find the answer of that questions etc.so this negotation is suitable to make an angreement that both parties are satisfied or 2 parties need collaboration.

  • In my personal experience the last negotiation I've made is when entering college it is the most difficult part on which school to attend and how to persuade my parents that I want to go in CHMSC Talisay to study even though it's a little bit far from our city and cannot come home everyday, but as an dedication every day I give them an insight about this school, on how it improve and lastly it's free with a quality education. In return I promise them to finish my study no matter what happen leading in this present time which resources are scarce but I pursue it by finding a work and finance myself while studying and that's how it changed my life on how it affects my perspective in life that we must not stop trying in life no matter how hard it seems.

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